Honda Cars India Ltd. — A/C IS NOT WORKING(Mobilo-Chassis No. MAKGD473LEN002976)

Address:

Pathanamthitta, Kerala

I am Mrs. Catherine Varghese from Pathanamthitta, Kerala. I purchased Mobilio (V IVTEC, VMT, Chassis No. MAKGD473LEN002976, Engine No. L15Z[protected]. The car was taken from VISION HONDA, Pathanamthitta, Kerala on 08/12/2014. We noticed some serious problems on the first day itself and returned the car on the same day itself to VISION HONDA. The problems were 1) The security alarm was getting actuated by itself 2) the door open indicator was active even if the doors are closed 3) THE CAR'S BODY (ESPECIALLY TOP, GRADUALLY TO OTHER AREAS) WAS GETTING MISTED WHEN THE A/C IS WORKING 4) WHEN THE FRONT DEFOGGER IS WORKING, GRADUALLY ALL THE GLASSES AND EVEN THE BODY WAS GETTING MISTED DURING RAINY/MISTY WEATHER, WHICH MAKES THE OUTSIDE VISIBILITY VERY POOR DURING SUCH WEATHER CONDITIONS.They corrected the first two problems by replacing a door sensor. But couldn't correct the misting problem. They reduced the compressor gas pressure which affected the performance of A/C.Now A/C is completely down. No cooling at all.HOW CAN THESE PROBLEMS HAPPEN FOR A NEW AND BRANDED CAR LIKE HONDA. I chose a Honda car since had high expectations on its quality and the quality service they offered. But unfortunately now I regret on my decision. I hope you will address this issue and take necessary actions at the earliest. Regards, Catherine Varghese (Mobile: +91 [protected], [protected])