Honda Cars India Ltd. — After Sale service

Address:

New Delhi, Delhi

Sorry to tell you, i am totally disappointed with your services standards. yesterday i received a call from the service center as my car servicing was due and i was little busy and also not interested to hand over to other guy, but they forced me to give the car for servicing. some how i killed my mind and gave it to the service station driver They took my car and went to the service center, Early morning when i checked it after coming from the service station. i shocked, found cigarette ashes inside the car and felt cigarette aroma inside the whole car it was totally horrible, neither my car was cleaned properly nor dry cleaned from inside Me and family is allergic from smoking and my children's skin is very sensitive, they are not ready to sit in the car due to smoking aroma. how you can smoke in my car with out my permission, and i am also sure that driver has also done rash driving as i am not feeling a comfortable drive after the servicing. I am also in customer services since 18 years in a five star hotel and in big brand like HONDA found customer service standard is very pathetic