Honda Cars India Ltd. — behaviour towards customers

I owe a honda city 2013 model car nd it has a problem of gear tight and i hav already complained in customer care and there was a sudden action by honda bt we have taken the car again to the vision honda services in nattakom, kottayam and there behaviour towards us was disgusting bcz they are telling there is no complaint, we can't do anything, u go to any other service or u complaint to honda... Then we taken car to premier honda kottayam and there the technician was telling there is a gear tight.

Actually we love honda bt the behavior of such fool guys in the service centre is making us to think of other branded companys. We hav already booked a new car in same honda bt we are just cancelling. Also i need a sudden action regarding ma complaint and i want to make it clear in the same service center or otherwise i will go to consumer forum and give those videos.