Honda Cars India Ltd. — car damaged in workshop - solitaire honda borivali

Address:Mumbai City, Maharashtra
Website:hondacarindia.com, solitairehonda.com

I had given my car for accident repair on 26 aug 2017. The front bumper was damaged. When i received the car after 2 weeks, i noticed deep scratches on left doors (Exending to both left front and left rear doors). Also had some bubbles in the bonnet painted earlier at same place and i asked them to repaint it. I showed it to the service manager, he asked me to fill some insurance forms and took the car. This time too the car was kept for 2 complete weeks. No replacement car provided - although the agent initially promised to give it back in 1 week. I was overcharged for the repairs and was not given a bill of the payment (Gave after 1 week). When i took the car, i noticed broken paint just behind the left rear door (Which was repaired just then) and left rear door was not opening. The dome light inside the car also not working and lot of dirty spots all over the car dashboard and sides. I took the car to them, they touched up the broken paint and are telling me that the door lock is faulty? Need a resolution for
1. Locked door should be repaired
2. The light needs to be fixed
3. The broken paint needs to be redone properly
4. Refund of entire amount overcharged

Car number 8467 service manager: anurag singh
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Honda Cars India customer support has been notified about the posted complaint.
Sep 30, 2017
Kuldeep Nijhara's response
Don't go for honda
Oct 04, 2017
Updated by sushilc
I can give more details if required including the insurance bills, photos of the damage etc...

Also the bonnet was painted but still has dent marks on the paint and has to be redone.

Sushil
Complaint comments 

Comments

Provided wrong information about the product and given different product with less features. Cheatead by Ring Road Honda Gurgram.irresponsible and inefficient staff to handle the problem and solve
Want to get email id of CEO to feel sorry to purchase car from Honda .I hope at least complaint bench will do its duty honestly

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