Honda Cars India Ltd. — car paint job through claim process and a. c. problem resolved from the beginning of car purchase

Address:

Khordha, Odisha, 751002

Dear mr complain receiver,
I would like to mention that i have a minor scratch in the back of the body of the car. I wanted to claim my insurance for the paint job. For the purpose i have given my car to highway honda, bhubaneswar on wednesday i. E 02.08.17. The service manager committed to give the car by saturday i. E on today (05.08.17). But they have failed to deliver the car by today and asking me to wait for monday for a minor scratch. Last time around the same has happened and they failed to deliver the car by the committed day. When i asked the head manager about the problem they have resolved the issue and did the job on the same day within three hour time from the scratch.
I need to tell you that these people are not at all professional in carrying out their job and failing to deliver anything in time. I have bought a car for 12 lakhs rupees and simply can not enjoy it by sending it to service center. You are requested to intervene into the matter and do the needful for atleast a bit of satisfaction on buying honda car. It is really pathetic to see the satisfaction rate in the web site but hoping for the best.