Honda Cars India Ltd. — Cheated by capital honda (Aadit car) company chennai omr road

Address:Chennai, Tamil Nadu, 600097

Dear sir/madam,
I am Rakesh I owned a honda amaze on 2014 feb 9. I am just writting this email as a frustrated Amaze car customer. My car sunk in last year flood and I advised forcefully to sell my car for total loss to insurense people. I just want to notify how I was cheated by this company. Here are the list
1.I owned my car on Feb 2014. They don't gave proper respect after paying initial amt. I mean that totally changed after getting money.
2.they actually forced to give 10\10 for the feedback call. They use to call me 10 times a day and forced to give the score. They said if I give 10\10 they will provide good service. As this is my first car I was afraid and have that score.
3.During my 3rd service I was cheated by one of the service gentleman.They took my petrol of about 500 rs. I escallated to management and they haven't took any action. I don't want to make it as a bigger issue as it's just a packet money for me.
4.I gave service during November 2015(durin chennai rain)- 1st week. They call me and asked that that the floor mat is having water and it will charge 1500 to clean it. When I got the bill it's written as 3500. when I call them to ask them The service gentleman took leave and he sent some other idiotic gentleman and he was fighting that he conveyed 3500 Rs only.
5.once I submitted car after flood, they haven't even check the car and asked me about the water level I said it's below stearing wheel. They bliendly said it's total loss and they gave some checklist. In that it's mentioned 70000 for labour charge. I asked them honda reduced the repair money for flood loss vehicle. They said it's not true and they added if you are ok we can process it or not we will not repair it.
6.after 10 days insurance company asked me to give gatepass for this car. I went and asked to them they threaten me and said you ve to give 7000 for giving gate pass. I denayed but of no use. They took some lumpsome amount to give the pass.

The service was pathetic. I thought of buying another honda vehicle (BRV). I drop the plan and booked Reno duster. I jus writting email becase please don't loose trustable customer like me. And fyi one of my colleague also faced the same issue and booked Maruthi Baleno. If you have doubt you can check with customers

Please check the aaudit company in OMR road. BOTH SALES AND SERVICE are worst. If you want proof I can send the same. I have all proof with me. Final Good bye..!!! chao!!
Email id:[protected]
Was this information helpful?
No (0)
Yes (0)
Honda Cars India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information