| Address: | 400706 | | Website: | Honda Car - Amaze Diesel |
We purchased a new Honda Amaze Diesel model in March 2016, from Hallmark Honda in Nerul, Navi-Mumbai. Right from the first free service we have been complaining that the clutch is tight and we are having problems in shifting gears. We had informed the same in the second service also.
During the third free service, we were informed that the clutch has failed and needs complete over hauling, and that we will have to bear the cost.
We have gone ahead and got the work done. The clutch friction plate and the pressure plates had to be replaced. (Photographs of the damaged plates enclosed).
It is surprising that the clutch should fail within 6 months, when the car has not even run 9000kms.
We were informed by the dealer that this was due to incorrect driving and can happen again also.
We have bought different models of Maruti Suzuki (Maruti 800, Esteem & Baleno) for the last 20 years, and never faced such an issue.
We decided to change to Honda as it is known for quality & service, but It looks like we made a big mistake by not sticking to Maruti. Was this information helpful? | 
Post your Comment