Honda Cars India Ltd. — complaint about brake system of honda city vx

Address:Flat no : C802, Eden Court Apartment, Udaipur, Udaipur, Rajasthan, 313001

This is to i form you that i am having troubke with the brake system of my honda city vx purchase in 2017. Since purchase at 6000 kms i had to change the brake shoes. After running for 12000 kms again the same issue had cropped up. On checking at the nearest dealer it was found that again yhe brake shoes had gone. After that the caliper and the brake shoes were changed and the vehicle was delivered to me. But to my surprise at 16000 kms again yhe same symptoms were observed. On checking at yhe service centre it was found that the brake shoes have gone. This time the dealer had kept the car for 14 days but didnot check the master cylinder, the abs module. Instead i was returned stating that it is due to driving habit. I really beg your pardon to say that if it was my driving style due to which the brake shoes are prematurely failing then last change would not have occured after merely 4000 kms of vehivle run. Added to it i am facing trouble with the music system which was raised at the service centre but no actions are being taken by the dealer to rectify the issue of music system. I am really very dissappointed with the service of honda cars india pvt limited. If such be the attitude towards a previlaged customer then it is better not to go for honda cars. The details of the vehicle are as below:
Model: city vx
Reg no: wb38am5062
Owner: devdutta ghosh
Contact: [protected]

Details of dealer:
Autokam honda, udaipur, rajasthan
Gm: mr. Bhupinder kumawat

Hope i would receive some solution to the issues mentioned, otherwise i would be forced to take serious action against honda cars.
Was this information helpful?
No (0)
Yes (0)
Honda Cars India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information