Honda Cars India Ltd. — Complaint for rusting on parts of new Honda Amaze

Address:Bhilwara, Rajasthan, 311001
Website:www.hondacarindia.com

Kind attn :- Quality head Honda

This is to state that we purchased New Honda AMAZE 1.2 S MT (i-VTEC) 2017 Model (Titanium Bluish ) from Rudraksh Honda (Bhilwara) M/S Ramraj Auto rollers pvt ltd on 24 Feb 17 .Invoice No:-SAL-INV-DD[protected], Dealer Code:-DD233, Chassis No:-MAKDF153AHN212842, Engine No:-L12B35125570 .

We took the car for its first servicing on 24 March 17 and then .I found a weird rusting problem under braking system, Axial and couplings on back of front Tyre, rotter, brake shafts, disk drums, Nuts and Screws found traces of rust under it a few days back, and when I checked just before giving it to service noticed that it had increased rapidly with visible amounts of rust through out .We asked the service engineer to take pictures because i forgot my mobile that day
.He took the pictures saying that its a normal thing .But i can understand if the rust comes after a 6 month or 1 year after purchase but this kind of low grade metal without anti corrosion paints are put into my car and its very pathetic and made me angry that i trusted Honda as their assurance in service and quality .This happens to me within a month which i got to know very early .At this juncture, I wish to mention that I was really unhappy with this rusting issue and let me know how would i deal with this frequent rusting issue in my car as this is clearly a manufacturing defect .
At last i would like to add a conclusion that this is a very serious issue and please look into the matter at the earliest and arrange the replacement of my car immediately .

No action are taken by you guys till date
+11 photos
Was this information helpful?
No (0)
Yes (1)
Honda Cars India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi
I purchased new Honda City early during it's launch, to my disappointment started rusting within 3 Rd month and they rectified it, again rusting started in another area after 10 mths, again rectified, similar problem 4 the time and by then they say car is out of warranty, this is ridiculousl
Same problem happened to my Honda jazz earlier
They complain of the water quality in my area, for their information I said I own Innova which I clean with same water
Honda always trying to evade from problems
Now after 4 the year major area of door is rusted
Dr Suresh Babu
[protected]@gmail.com
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information