Honda Cars India Ltd. — Crack in windshield no satisfactoy response from HONDA

Address:

Ghaziabad, Uttar Pradesh

Hi, My name is Vaibhav Kaushik. We have purchased a Honda Brio SMT model around a year back. As mentioned in subject my car's wind shield has got a crack in it without any accident or any kind of hit on it. I parked my car in my garage in the night time and when i've seen it the next morning i noticed a crack in it. I've taken it to the Honda showroom (Prime honda - Vaishali) however i havn't got any kind of satisfactory response from there, According to them i met with any accident or somebody thrown a stone or some hard thing on my car however i do not see any scratch or dent near to that crack. I tried making them understand that this happened on it own but they were quite adamant that now i should take help from insaurance people to get it repaired. This is very dissapointing when you face such problem after choosing a brand like Honda. I've chosen Honda Brio over options like i10 grand and Ritz. Moreover i heard that Honda Brio is very well known by its glass quality and after sale service, However in my case i am seeing drastically opposite situation. If Honda customer care people are genuinely bothered about the problems which their customer is facing then please get it touch with me on my no. [protected], otherwise send a customer who can buy this car from me because i dont see any resale value of the worst quality product of Honda.