| Address: | Ernakulam, Kerala, 682304 | | Website: | Honda city |
The above vehicle was given to your maradu service centre for periodical service on the 25th may at 9 a m. The vehicle was attended by the service engineer shri jiby thomas. His services were excellent. The vehicle was taken by me in the evening at around 6.15 pm after due payment. As it was a bit dark in the evening the vehicle could not be inspected by me entirely. On reaching home i noticed a big dent on the left rear side of the vehicle. Undoubtedly, it happened in your custody only. Otherwise the defect could have been noticed and pointed out by the service engineer yesterday morning itself before carrying out the periodical service.
I have today morning shown the vehicle to mr. Jiby thomas who has directed nr. Atul to take inventory. Mr atul agreed to attend to the work from monday or.29th may.
I therefore request you to please complete the repair work without any monetary loss to me.
The vehicle is covered under the comprehensive insurance cover taken from you.
This is my my first unhappy experience from your company during my last ten year old relationship with your company.
Looking forward to your good gesture to resolve my grievance amicably without incurring any monetary loss to me.
Yours faithfully,
George thomas
Kallukalam
Jayanagar
Maradu po
Ernakulam
682304
Phone [protected]
26th may 2017 Was this information helpful? | 
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