Honda Cars India Ltd. — dealer workshop service charges

Address:Vadodara, Gujarat, 390019

I've sent my car for first paid service in GOPINATHJI - MAKARPURA VADODARA workshop. From back office I was regularly getting calls for services, as I was under free service in first year I was asking them to give me rates of Annual Maintenance Charges for upcoming services, but they aren't reverting in spite of my repeated requests.

Before sending my Honda Jazz for first paid service, I've asked for charges to Mr. Hardik / Harikrishna who are from back office staff. Anyone from these two guys have given me rate of Rs.1250/- + GST. When my car reached to workshop, I got a call from them & they refused to provide service on the above rate & asked me to confirm Rs.1920 + GST = 2300 approx. This cost me Rs.700/- extra unnecessarily about which I had discussion with Mr. Pankaj who is Manager of GOPINATHJI Makarpura Vadodara, but he was unable to help me out & just said SORRY for miscommunication...
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