[Resolved]  Honda Cars India Ltd. — defective music system not replaced under warranty

Address:Arya Honda Service Center, Police Station, Nanavathi Premises Reay Road, opposite Sewri, Dockyard, Darukhan Byculla, Mumbai, Maharashtra 400010, Mumbai City, Maharashtra, 400001

My car no. Is mh01ct6971, on 15th june i visited arya honda workshop (Dockyard road) with appointment to replace my music system which stopped working suddenly. The car is bought in january 2018 - honda city vx automatic. It’s been over a month and yet the company does not have its shipments of the replacement parts. I have all email communication in which they are just giving me dates and dates, i am frustrated and fed up now as i need the music system in my car. Either change the music system, or give me a new car. I am not happy or satisfied to pay 15 lakhs for a car with defective components for which they have no replacements as well. It is not a customers fault if the company does not have its parts, why make a car then?
Kindly look into the matter as soon as possible and help me resolve it. Thanks sahil visaria
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Jul 28, 2019
Complaint marked as Resolved 
They company received the part at the earliest after the complaint was raised and I got my music system changed in the car under the warranty.
Honda Cars India customer support has been notified about the posted complaint.
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