Honda Cars India Ltd. — Defective parts in the newest car

Address:Chennai, Tamil Nadu, 600017
Website:hondacarindia.com

I purchased a new honda city vx cvt model facelift edition automatic in march 2017. On the day of delivery itself noticed the hood alignment was improper, and from the third day, the brake lights fails to turn off which led to battery drain out thrice... Road side assistance had to be called.. Next comes the brake issue.. There is loud noise from the brakes while reversing the car always... Was told their is a rust formation in the brakes and not to clean with water... Shocking and surprising.. My car cleaning boy everyday wipes the car with wetcloth and is that the reason for the rusting of brakes?..in the third month there was a noise while running the car.. The reason said was the fault in ac and and changed the parts.. But still the noise continues.. A bad odour is coming from the ac everytime we start it...
Have bought 3 cars in the past from different brands.. Did not face any issues like this. After spending 15 lakhs change now to buy a car, that too for a honda brand.. Facing so many issues in a new model. I am told now that in the warranty period, diagnose will be done to sort out issues. What after that?
Being a woman and self driving, i maintain my cars so well with regular maintenance.. This is a mental harassment for me asking me to bring the car for check ups so many times..in a span of 3 months so many issues in the car.. What after a year?... I demand for an extended warranty as i do not know what issues will come next always and am driving my car with fear.. If this is not taken care of.. I will have to go legal.
I feel so sad that i am unable to say proudly i am an honda customer.
Was this information helpful?
No (0)
Yes (0)
Honda Cars India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information