[Resolved] Honda Cars India Ltd. — Delay in Delivering Honda City 2014 | |||
I Booked a Honda city 2014 from Action Atomotives Pvt Ltd on 19 Feb 2014, The sales person Mr.Nitin Goel firmly Commited to Give the delivery of the Car on or before 31 March 2014, on the basis of his commitment i booked my car at Action Automotives, But Inspite of my regular followups till 20th of March he did not provided any firm date of delivery and asked me to wait till first week of April, Till the time he recieves Monthly delivery plan, on 4th April 2014 He called me up and asked me to get the Booking cancelled, I asked him the reason for the same he said, "I will not be able to provide the delivery in the month of April also" So I Requested him to get my Meeting Aligned with his General Manager Sales Mr. Sant Chaudhary. When I gave a brief about my case to Mr. Chaudhary He Asked me to Wait till May 2014 and commited the he will surely deliver me a car Before 30 May 2014 and will share the date of Deliver By 4th May 2014.I was following him up since 4 th May but no reply came up from his side, Today 6th May 2014 he told me That he will not be able to give the delivery of the Vehicle in May Also, And asked me to wait till June as he told me that he has got my car Scheduled for next month and will Deliver the same in June, on asking him to give the same in Writing he refused. Is this the way customers are being treated at Honda Fake commitments given day by day Even by the higher Officials. I hereby request you to kindly Take some Action at the earliest. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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Honda doesn't seem to have proper planning in place