Honda Cars India Ltd. — Delayed in delivery of my repaired car

Address:

Kanpur, Uttar Pradesh

Dear sir/madam,

This is to bring to your kind notice that i dr. Pravin kumar bharti bought new honda city car from sterling honda, dilshad garden on 5th feb 2016 and unfortunately i met an accident due to which my car was damaged so given my car on 28th april (Attached copy) for repairing in pushp honda (4 b-3 dada nagar co-op ind. Estate, kanpur) which, as per the initial information, was supposed to be delivered on 20th may. 2016. But, it was not delivered on the estimated date and i did not receive any information about the delay from their side and every time when i ask to the delivery date for my car they will only say that they don’t have parts available in their service center. After few more days i was informed that the delivery has been delayed for 4-5 days due to non availability of parts but again even after 4-5 days, i have not received my car.

I am really very disappointed with your service. So, i demand an explanation for the delay and false commitments. I am sorry to say that such an un-professional and inadequate behavior of your company has made me question your authenticity. Therefore, i expect an quick explanation and would request you to deliver my car immediately. Or else i will have to take a legal action against honda and publish this un-professional behavior with your customers.

Look forward your quick response!

Regards
Dr. Pravin kumar bharti
+91-[protected]