Honda Cars India Ltd. — delivery committed and took money but yet no cars available and sales manager is misguiding me.

Address:

Jaipur, Rajasthan

I went to the sunshine honda to purchase new honda amaze for commercial use on 22nd july 2017. I made a booking for amaze s (O) mt diesel variant and paid rs.2, 100 as booking amount via imps to dealer's account and asked for delivery on 31st of the month i. E. Monday and the dealer got agreed for the delivery and he assured me for that. After that on monday i. E. 24th july, the sales manager called me and asked for applying for the loan and i said i already applier for car loan then he asked me to pay the down payment about 1 lakh rupees instantly so he will made a order to get new car at his store, it sounds weird because i already paid the booking amount as mentioned above but i paid him 1 lakh rupees via imps on next day to his account just for get my car on said day. Then next day i. E. Wednesday sales manager called me and said the color i chose which is not in stock and it will be available in next month with no date commitment, so he asked me to change the variant and pay 40k more. I made a thought and i agreed to go with that variant which is sx variant and he promised me to deliver on either saturday or monday. On thursday morning i called him and asked for booking the sx variant and he said that he booked my car but now all that he need is disbursal order for my loan from bank. I contact bank person to send the d. O. To dealer so i can bill my car and take delivery on monday. On saturday evening he got the mail from bank side and after getting the d. O. The sales manager is telling me that car is not in stock and he can't give me that car until 10th of next month or he is offering me to change the color option and go with the only white colour which i already refused in starting. I placed order for. Golden brown metallic and i need it on monday morning anyhow. Due to this inappropriate behavior of sales officer, i cancelled my all plans just because of this ridiculous behaviour of the sales manager from honda. I took money on interest from various places to get this car and planned to pay back by the income from commercial use of. This car.

So i would like to request honda that this kind of behaviour is spoiling the reputation of brand and please take a strict action against that sales officer whose name is tahir hussain contact no. [protected].