Honda Cars India Ltd. — gopinathji honda dealership denying service because car is purchased from other dealer

Address:

B-04, akshar icons, ankleshwar, 393010

My name is harshal thakor, i have purchased a honda amaze v cvt car from aditya cars p. Ltd. Jalgaon, maharashtra and registration done in bharuch, gujarat.
Reg no.- gj 16 ch 5508.
Eng no - l12b44034946
I have done my 1st service from landmark automobiles, surat.

Now as i am staying in bharuch, gujarat, i had booked 2nd free service on call to gopinathji bharuch.
Their representative has picked car from my home for the service on[protected] am approx and again dropped the car at 11.50 am saying that we can not service it as you have purchased the car from other dealer.

I had the service packege (Attached) from honda where it is clearly mentioned that i can service it anywhere in india (Point no. 7 in service package attached).

As gopinathji honda bharuch is denying to service my car just because it is purchased from other dealers, i am very upset and dissatisfy by the service from a renown brand like honda.

I request you to please look into the matter and resolve my problem as soon as possible.
Anyone can relocate to anywhere in india so its very bad approach from a dealer to deny service just for the silly reason.

It is affecting the brand name and service quality.
Its now difficult to trust that even after your intervention, if gopinathji honda will be ready to service my car, they wont do it properly.

Hope to get a positive reply from you soon.