Honda Cars India Ltd. — harassment

I have already complained to you with regard to the harassment by pinnacle honda service center at em bypass, kolkata. As per your mail the complaint id is[protected]
It was mentioned to me thru your mail that honde service center will call me within 7 days but unfortunately nothing has happened. Please let me know per return whether you are capable of handling the situation or i only wait and wait as per the whims and fancies of honda service center or as a last resort take help from judiciary? Request - please don't take another 7 days time to respond.

Thanks.
Sovan chakravarty
Mail - [protected]@hotmail.com
Ph - [protected]