Honda Cars India Ltd. — Honda Amaze

Address:

Ludhiana, Punjab, 141001

Honda - Car - Customer Relation Team,

Cc - Vidhata - Akc Motors Pvt Ltd
Ludhiana

Re - Honda - Amaze Car - Reg No PB-10-FX-7218

Dear Sir / Madam,

I would like to share my ONE month experience with AKC Motors Pvt Ltd, Ludhiana about our Honda - Amaze Car - Reg No PB-10-FX-7218

Honda - Amaze Car ( Diesel)
Owner - Dinkar Bhalla
Reg No - PB-10-FX-7218
D.O.P - 04.09.2016

03.09.2016 - 10.30 AM

I visited Vidhata showroom & finalised Honda Amaze with there sales person Mr Pandey ( Mob[protected] .

03.09.2016 - 1.00 PM

Vidhata sales person came to our residence for documentation & advance booking amount Rs 21, 000 thru cheque favouring AKC MOTORS PVT LTD. As, there was a bank finance involved, I clearly informed Mr Pandey that we need bank finance from SBI, Fountain Chowk, Branch as my bank a/c are already with same branch, which was being ensured.

03.09.2016 - 5.00 PM

SBI, Gurdev Nagar, Branch called me up & confirmed loan acceptane and letter issued to Vidhata to release car in your favour. I called up Vidhata & asked them why they didn't process loan thru SBI fountain chowk, branch as agreed, but AKC Motors - Finance Team couldn't answer ??

04.09.2016 - 10.30 AM

I visited Vidhata to collect car delivery, where due to oversight from Vidhata took Rs 8, 000 extra from me, which was never being informed from AKC Motors .

09.09.2016 - 12.00 PM

I informed Mr Pandey in Vidhata about over collection of Rs 8, 000 which was being accepted by AKC Motors on 10.09.2016. They took 25 odd days to refund my money back for reason well known to AKC Motors.

01.10.2016 - 3.00 PM

I visited AKC Motors to get my car first service, where AKC service assistant opened job order informing full body wash & tyre re- shuffle and general check- up. I tried to enter service bay to know current status but AKC muscle man stopped be to step into service bay as owner policy, which was not acceptable & I demanded my car back, which was again to NOT acceptable to AKC. I told them, I will get this vehicle serviced on my own to my best satisfaction but they threatened me with Honda warranty issues.

Akc motors took THREE hours & finally delivered my vehicle at there gate, where I found no re- shuffle in tyres. There service team stole car horn lying in the rear . I am not sure, whether they returned my car or any other old car or whether change my car parts.

I requested to surrender this vehicle to Vidhata ( AKC Motors), where they told Rs 2, 00, 000 depreciation for ONE month & a condition they will not remit money back, instead adjust against a new vehicle.

01.10.2016 - 6.15 PM

I visited Maruti showroom & finalised CIAZ ( Diesel) and narrate the complete Vidhata ( AKC Motors) experience, where owner specially ensured hassle free settlement & enchange. I plan to move to consumer grievance court against Honda - Vidhata ( AKC Motors).


02.10.2016

We would like to thank Honda - Vidhata ( AKC Motors) Ludhiana for giving us such good experience "" We ( HONDA) are a JAPANESE brand & You have to ACCEPT us in this way only"

Ric - Vidhata - Mr Pandey,
Fyi,

With Regards

Dinkar Bhalla
Mob[protected]