Honda Cars India Ltd. — honda amaze car- music system and the navigation chip

Address:	Moradabad, Uttar Pradesh, 244001
Website:	Hondacarsindia

Respected Sir,

This is to bring into your kind notice that I had purchased Honda Amaze car (UP 25 BL 1616) in july 2015 from Eternal Honda, Bareilly formerly Heritage Honda. In last 3.5 yrs, my car has only covered 13, 500 km distance which is quite less.

During my purchased, the music system which your company had provided to me which i had changed it later, is of 'MYAVN' company which is one of the vendor company of Honda. In last few days the music system was creating a problem i.e. its display is not working properly. When i report to your service dealer in bareilly, during my last service in December 2018, they told me that dey will send d music system to the concerned person. After few days, the service dealer told me that the main panel of the music system got defected and it would cost Rs. 8800.

Sir, my complain is that within 3.5 yrs span of time, my car has only run 13, 500 kms distance and with such a short usage of my car how a music system panel get defected??... That means your company is providing duplicate accessories to your customers.

The honda cars have captured the maximum Indian market and have created an excellent goodwill in the eyes of customer... But day by day your company is imparting bad image on us (customers).

In the last two years, dis is my second bad experience from your company. In d second last service my 'navigation chip' of d same music system was missed from the service center and your company has not provided my navigation chip and now the second worst experience from your company is of the 'defective music system'.

I am soo much disappointed from your company that in future i will not suggest any of the customers, my friends and relatives to think to purchase honda cars... 'Duplicacy at its [protected]@ hondacars'...