Honda Cars India Ltd. — honda city car malfunctioning

Address:

Jaipur, Rajasthan, 302021

Hello,
As a customer the recent purchase car is a total nightmare. My father brought a honda city car in the month of february 2018 from sunshine honda jaipur, ever since we have brought and used the car, it’s full of malfunctions such as -

1. Bluetooth connectivity with the phone to play music isn’t working properly. The music playing on the phone and music on the car system has a 10sec gap.
2. Besides having the option and facility to use phone on go via bluetooth, we aren’t able to use that function properly. As directed by the car dealer, one has to shut down the ac vent to use that facility, which is sheer stupidity and non sense.
3. Rear view parking cam is not at all clear, the visibility of the camera in the screen is blurred.
4. Company fitted sit covers are shabby and is loose from varies points, as promised and agreed by the dealer initially, cover along with door mat are not at all upto honda standards and seems very cheap.

In short the system provided in the car and all other items such as seat covers and door mat are completely useless.
I and my father on several occasions have personally approached and requested the sunshine honda owner mr shubham mittal to look into my problems and resolve the issues, but no one seems bothered enough to look and help post the payment and delivery of the car is made. We have in fact send our car to dealer’s service centre but nothing, the car come as it was without any work.

As a customer, spending our hard earned money on the car is worthless, we feel cheated and is deeply disappointed on the type of service and treatment we are getting. We have to keep our car mostly in the garage. It’s really heart breaking to see the whole situation. I really don’t know whether writing a mail will really help my purpose, but the brand image and presence honda has all over the globe i really see a hope.

Kindly help us reach to concern person and resolve the problem at the earliest. Really looking forward for a quick and positive response.