Honda Cars India Ltd. — honda city car water leakage inside

Address:	Dadra and Nagar Haveli, Dadra and Nagar Haveli, 3916193
Website:	www.hondacarindia.com

Dear sir,

I introduce myself rakesh sharma from urmi polymer industries, survey no.260, plot no.71/1 384, demni road, dadra, silvassa, dadra & nagar haveli 396193.

We own a honda city (Model no.1.5 sv mt idtec) in our company name bought from krish cars private limited vide invoice no.2331 dated 07/03/2015. Chassis no. Makgm858af4100062 and engine no. N15a12400132

Since last 3 years every year we observed water leakage problem in car. Water comes inside the car and dickey also and because of that car floor was got dirty and having very bad smell. We want to inform
1. First time we observed water leakage problem in 2016 (August month) – that time full of water inside the car and dickey also full of water. I give the car to your service centre dream honda, silvassa (Dadra & nagar haveli) and they sent our car to dream honda, vapi, gujarat for further checking about leakage. We got our car back after approx 10 days and your silvassa service centre assured that same will not happen again. That year no heavy rain after that so i not observed water leakage again

2. In 2017, we observed same problem and again we gave our car to your service centre at vapi, gujarat (Dream honda vapi) in august 2017. They further sent our car to tukwada for treatment of water leakage. Again they returned us car after 5-6 days with assurance that leakage issue short out and that will not happen again

3. Regret to inform you that again in 2018 same problem happened. At the time of driving during heavy rain water comes in my car near clutch, brake & accelerator and full of water below driver foot. I again submitted my car to your service station dream honda vapi gujarat and they again sent at tukwada for further treatment for water leakage. Till today my vehicle at your service station
We request you to please look into the matter immediately and give us permanent solution and i can’t able to drive the car because of dirty floor bad smell during rainy season due to water leakage. I inform you that this is my 1st honda car and my experience with honda is terrible. I also inform you that till today no accident happen in my car.

Hoping for your early and positive action in this matter.