Honda Cars India Ltd. — honda city tyre got defective within a short span

Address:	Chandigarh, Punjab, 160036
Website:	'[email protected]'

Dear sir,
Myself is mr. Ashish verma. I had purchased a new honda city i dtec bearing registration no ch01bn — 6028 in month of sept 2017 from m/s harmony honda chandigarh. And within a span of 2two and half month one of my left back tyre of car got cut. I was on the way from my home at chandigarh sector 37 c to mohali phase 11.
On the way my tyre got cut in between way and didn’t burst. I reached my office safely and after some time complete air from tyre of my car got exhausted. I got that tyre replaced by my stepney one and taken the defective tyre to agency from where goodyear representative mr. Om prakash had checked the tyre and rejected it’s warranty.

I am very surprised to see that within a warranty period of my car, dealership had straightly thwarted the responsibility on good year person’s for replacement of same. My card had totally run is approx 3800 km
And in such a short span my tyre got damaged.

Nowhere is harmony honda stands beside for this loss. I am travelling without stepney tyre because of it. I myself is following up with goodyear officials and because of my efforts they are ready to pay 65 % of the cost of new tyre.

My question is to you that so what is the use of warranty for the honda when you are not ready to give any warranty support. No one is taking responsibility from your side.

Person get the car purchased at high class by spending large amount and found that within a month itself card tyre got cracked even on plain terrain in chandigarh where roads are very smooth. If this is a condition then what will be the condition of tyres i[censored]sed in hilly terrain??

This is being a very disappointed experience first time.

So it’s my request to you to please consider my above facts and rest of the concession 35 % to be borne by harmony honda.

This is fyi & na.

Thanks and regards
Ashish verma
Regional service manager
M/s gems ltd
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