Honda Cars India Ltd. — Honda city vx o petrol

Address:

Mumbai City, Maharashtra, 410209

Hi there, I just bought my Honda city petrol vx o Mt top end and I regret to say that despite all the committed features I am not able to use each one of it. It comes with an aux, an HDMI and usb port in addition to 12v power outlet, but except the power outlet all the 3 other features are almost impossible to use. Reason is, the cables are put inside the glove box and not installed in the front dashboard.
Slots are clearly visible for these but when I ask the dealer, they simply reacted that this is company fitted and we can't do any modifications.
Kindly state whether this is really company fittings or something is wrong with my piece.