Honda Cars India Ltd. — honda cr-v service issue

Address:

Ernakulam, Kerala, 682304

The car developed a screeching sound from brakes and it was given to peninsular honda (Regular service center). They identified the problem as break calipers, it's been more than a week and they still haven't fixed the issue stating that part shortage. I have been hiring vehicle for my commute for a week now as they are not giving any clarity. This is a serious concern as it's causing me a lot of inconvenience and additional expenses. Moreover the response from the dealership has been poor.