Honda Cars India Ltd. — Honda Jazz 2015 air conditioning problem

Dear Sir/Madam

I am writing to inform you that the Honda Jazz 2015 we owned has a problem with its air conditioning from day 1. We have tried everything, even our dealer tried everything but the problem has not been solved. The problem is air conditioner is not cooling our car at all. Our model is with the automatic transmission. So as you can see it is a top end model and it has climate control. Even if we set the temp at 18 (which is lowest in this case) degrees celsius and fan at the speed of 3-4 the car doesn't get the chill. Since the summer is around the corner and we live in Nagpur city where the temp goes up to 48 degrees celsius it is my request to you, please figure out the problem make the air conditioner right. I would also like to tell you that this our 3rd Honda car and we are familiar with the Honda cars' air conditioner cooling. One of our relatives has the same year make Honda Jazz with no climate control in it, they have normal air conditioner just like older Jazz which works superbly. Please respond as soon as possible and make sure our AC works.

Car Details are as follows:
Model: Jazz
Year Make: 2015
Veh. Reg. No.: MH31EU3079
Chassis No.: MAKGK785KF4003571
Engine No.: L12B41015435

One more thing I have tried complaining here https://www.hondacarindia.com/CorPorate/FeedbackSubmit but it didn't work out. And that is why I am writing it here.

Thank You!