Honda Cars India Ltd. — honda jazz cvt gearbox failure 2016 v variant

Address:Flat no 5B punnaiaha pride chandramouli, 6/1 guntur, Guntur, Andhra Pradesh, 522007

Dear team, this complaint pertains to my private car (Vehicle registration number:ap 07 cs 3546 purchased in the year 2016 from suundaram honda vijayawada, andhrapradesh. Since purchase, my car has always been under a very good maintained condition.in the month of april'2019 i have noticed a sudden roughness in the acceleration of the vehicle and jitter in the sound wen we accelerate the vehicle. Then i gave my car to get tested at sundaram honda vijayawada, andhra pradesh. After vehicle inspection, we were intimated that cvt gearbox failure and we were handed over an estimate of rs.3.0 lakh and we were also told that gearbox would get ceased suddenly when driving. Please address below questions: 1. There is certain life of engine parts and gear box parts when it comes to the vital parts of the gear box, durability is much more. Atleast we purchased honda car because of its superior quality parts and performance and after this case we were least disappointed as mere in the tenure of approx 3 years with 30, 000 km driven history. How can a major and various minor gearbox parts result in a failure?? This leaves a big questionmark on the quality of spare parts of honda cars. 3. This incident could have resulted in a fatal road accident where my car could have dashed from behind from another speeding vehicle on road. Why should i not move to consumer court and file a case against honda cars india.
4. Does a good beliver and customer of honda cars deserve this? I think i really deserve this bcoz many of my family members told to go with other brands as we are already using two other cars from suzuki and hyundai.
4. Expecting a prompt revert from your side and a quick solution to my problem. Your agreeved customer indira g contact no: [protected]
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