Honda Cars India Ltd. — honda quality issue and service grievance

Address:

Telibanda , Raipur, Raipur, Chhattisgarh, 492007

This is been the second time i am raising a consumer complaint on Honda cars
As i have purchased a new Honda WRV on 9th Oct it was Break down in middle of the travel to an upcountry town it was very much veered situation my entire day was blocked. the issue happened on 6th of May and today its 23rd of may its almost 17 days there is no update the car was towed to show room, Even after calling to the Customer relation ship manager no response, Even the regional head has given a single statement when i raised an complaint last time, Do the Honda people think consumers are fools have i made an mistake by opting for the HONDA brand is this the service level