Honda Cars India Ltd. — horrible customer service | |||
On 29th oct i along with my husband visited ace honda noida for our car key replacement which was under insurance. After submitting all the reqd docs to mr deepak sharma he told us to wait for 3 days for key to come from head office 1st nov to 10th nov after repeated calls finally he asked to get the vehicle on 12th nov Survey was also conducted on 12th On 14th nov insurance approval was received After repeated calls to him i was supposed to get my car back today. Today on 18th nov he told me that code for key programming was not received being sunday from the head office. I am highly disappointed and dissatisfied with the service. Its been 7days and my key has not been replaced yet Nupur [protected] Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Its been very disappointing and worse customer complain handling by such a big company HONDA.
I made a online complain under complain id [ID: 2129663].More then a week no one even review my issue.I was expacting a call from honda but they didnt try to find out why i posted a online complain.
Shamefull and careless company..
I made a online complain under complain id [ID: 2129663].More then a week no one even review my issue.I was expacting a call from honda but they didnt try to find out why i posted a online complain.
Shamefull and careless company..
I have not received my owner book against BR 33T 8285 purchased on 20th April 2017.
Dealer is not responding positively for this case what should I do now?
Should I go to Consumer Forum
Dealer is not responding positively for this case what should I do now?
Should I go to Consumer Forum
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+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
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But no action taken by Honda Service Team.