Honda Cars India Ltd. — Issue with the security system alarm

Address:	Lucknow, Uttar Pradesh, 226012
Website:	www.hondacarindia.com

Hi, My name is Abhay Tewari and I have purchased Honda City iDTEC VMT (purchased on 26th Dec 2014 registration number UP32FZ0849). I am based out of Lucknow and the dealer of my Honda City is Araceli Honda The Security System Alarm system is not working in my honda city since the day I brought the car. I took my car at dealer i.e. Araclei service center where they took entire day to give me an answer that this feature is not applicable in my Honda City VMT car and they provided me in written that this feature is not applicable. However In the owners manual received along with the product following is mentioned on page no 146 under the heading Security System Alarm "The security system alarm activates when the doors, boot or bonnet are opened without the remote transmitter or keyless access system" (However in my case this never happened). Have escalated it to Honda about the same about 4 weeks from now however no response till date. Just to highlight this is the second manufacturing defect i have found in the new Honda City. Still awaiting for a satisfactory response from Honda about the same. Thanks and Kind Regards Abhay Tewari [protected]