Honda Cars India Ltd. — Misbehave by VIDHATA HONDA DEALER - Ludhiana

Address:

Ludhiana, Punjab

Dear Sir, It’s the worst experience with the Honda as I had booked a car Honda City SVMT model which later amended to VMT model (after two days) on 27.11.2014. I had booked car with VIDHATA HONDA, MULLAPUR/ LUDHIANA by paying Rs. 70000/- (27.11.2014) as initial booking amount (asked for 51000/-) for which I was suppose to get Car delivery by 10/01/2015. But now when time to ride the car, sales person (Mr. Isher) confirmed on 10th January, 2015 to deliver the car on 14th January 15. Yesterday i.e 13/01/2015, I spoke to Mr. Vipin Puri (Their Sales head) and inturn Mr. Isher called me that he got an call from Mr. Puri and he confirms that our car will be delivered on 15/01/2015. Today Morning Mr. Isher came our home to collect balance amount chq (Paid him Rs. 2.20 Lac vide HDFC chq) and he confirms that car is already available in their showroom And once he reach office, he will issue insurance after inserting CHASIS no. enabling to get balance finance amount from BANK (HDFC). Again after wait of about two hours, after calling Mr. Isher who has advised that they are selling car to another customer who come up in the showroom with cash. Now, they will be able to deliver the car after about 10 days i.e 24.01.2015 (against dispatch of 22.01.2015). I had again tried to called Mr. Vipin puri but their mobile remain unanswered. Then called Mr. Isher who asked to contact their senior Mr. Pathania. Spoke to Mr. Pathania who spoke to me very rudly and very badly and also used abusive language and stating that I can not do any thing. You can complaint Any where and do what ever you want. I am an already having one HONDA CITY CAR and with this expectations that service will be better and can be consider me as premium customer but shocked To see their sales behavior and their attitude. While talking, I was feeling that either I am an their employee or I am taking some loan or I am begging to deliver the car. Please see the possibility, if car can be delivered immediately. Regards, Aditya Aggarwal +91-[protected]