Honda Cars India Ltd. — new amaze booking - harassment for refund

Address:

Mumbai City, Maharashtra, 400076

I had booked the new amaze by paying rs. 21000/- on april 5th 2018. But due to unavoidable circumstances i had to cancel the same by 18th or 19th may.
Since then my refund is pending for reasons unknown. The staff too are not courteous and irresponsible towards customers. I am interacting with ms. Gauri there. She remembers to check about my refund only when i make a call to her.
All these days i was very patient but yesterday i lost my cool. I told ms. Gauri
That if i do not get the credit on monday i will go to the showroom and fight. To which she simply said ok madam. Means it doesnt make any difference to her if the customer is upset. Ofcourse i said that in anger. But her behaviour iritated me more.

I request you to kindly look in to the matter and help me get my refund asap.

Regards,

Neeta
[protected]