Honda Cars India Ltd. — No Feedback since TwoMonth -Complaint Number-: 1-[protected]

Address:

Ghaziabad, Uttar Pradesh

Hello Team, I have Purchased Honda Amaze in month of May from Crown Honda, Noida. I have been calling and visiting Crown Honda for last 1 month for the problem in music System. Issue:- From the first day of my car i was calling Honda and complaint for music system come with Honda Amaze. I am facing issue in Pen Drive connectivity. When i connect my pen drive to the USB port after 5/7 min it Display an error "Connect Retry". Also i have noticed that when i change gear the PD give this error. After few days of the purchase i went to Crown Honda and tell them this issue.They told me that Honda cars don't support PD more than 2 GB. Also as per them Honda says Don't put the songs in a folder. These are only the excuses which they were giving to me. I mean i don't agree that Honda cars don't support such basic things. When i called Honda 1 to 1 i got a call from Crown Honda. They again called me to there showroom and wasted my time in the same excuses. I told them if they can call some technical engineer who can check and tell me the exact problem but they were not in that mood. They told me that they will visit with a tech engineer on the Saturday but again as its always a fake promised make by them, no one visited or even called me on that day. Treating the customers like this is really bad, its their responsibility to help customer otherwise the behavior like this i need to think twice before buying or even recommending Honda cars. As per the manual, its not written that Honda will support only 2 GB PD and songs must not be in folder. I am sure that Honda is well advanced and known with Technology and they must be aware that 2 GB pen drive is no more manufactured. Now since i am tracing this for almost 2 months, i am on the verge of frustrating level. You can check the case and see that how many times i have called Honda 1 to 1 but no progress in the case. I will request you if you can handle this case on urgent basis. I will be more happy and satisfied customer which Honda always Promise. Hope i get the revert as soon as possible. Even now i am not getting any reply of my emails which i am sending from last month.