Sep 20, 2016
Updated by swatyj Dear Sir,
Warm Greetings!
I Sent my car which is registered in my dad's name Mr. Vijay Kumar Jain (Brio) Registration Number DL9CU 5904; to Ace Honda for servicing and the driving sear window is not operational at all. The car was sent out twice for the same complaint; once on 25th August & then again on 2nd September.
Both times i was told that the window is working properly. I have called-up several times, but no response was received till date. I am really thinking that I did a mistake of my life that I bought this brand for which after sales services are just more than below average.
The following problems my car is having:
1. The window of the driver seat side once scrolls down, does not slides-up immediately. Need to wait for atleast 15 minutes before it is again operational.
2. The car service department must have opened the window, hence, the cover on the right hand side (driver's side) where the switch to slide the window is left loose.
3. On receipt of my car back from the service center, the front seat window next to driver's seat is also making funny sounds while opening and closing.
4. The switch of the AC becomes very hot. Each time I sent my car for service, each time the same complaint has been lodged with no action.
All documents are enclosed herein for your ready reference.
Hope to receive your kind response at the earliest.
Kindly help.
Swati Jain
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