Honda Cars India Ltd. — persistent service issue with crystal honda wagholi

Address:	Pune, Maharashtra, 415525
Website:	www.hondacarsindia.com; www.crystalhonda.in/contactus.html

Hi,

This is sanjeev, and i have been having a service issue with crystal honda wagholi, since i purchased honda city in june 2016.

Car external as well as internal cleaning was always an issue. Lately i had visited for 20k service cleaning was not upto the mark or i can say they have not attempted for full cleaning. Ganpati idol was broken and was fixed to the same place. The sealant used for fixing some earlier noise issue was very much present on the wind shield glass. The rubber beading on rear lhs window was not fixed. Internals of the car is full of dust and stain marks on front panels. The rear bumper was not re-aligned to my satisfaction.

Last time when i approached them for some body work, they have return my car with wet cement sprinkled on the body surface or or can say its cement laden.

The matter has been discussed with mr shiju and mr patil crm and gm of the service centre and all the assurances was given with no result. Either they say you come again next day or they will arrange technician at door step but, it never happens that way. If they are not able to deliver service at workshop then how come they will attend me at my door step.

I have been patient and dealing with this service centre from last two years with a hope that they will improve their service but, i was to optimistic.

I hope honda will take some action against this dealer.

Thanks sanjeev mh12 ne1257