Honda Cars India Ltd. — Pinkcity honda service, station jaipur

Address:Jaipur, Rajasthan

I have bought amaze car on dt. 25.10.2019 from pinkcity car, vaishali nagar, jaipur showroom.
On dt. 08.06.2020 vehicle went to ajmer and did not started when returned from ajmer to jaipur, on calling rsa person mr. Shubham attended and made it to start.
Again in jaipur on dt. 09.06.2020 it did not started at 6pm. I phoned to rsa person they took huge time to attend the car, and ultimately towed the car and took it to m/s pinkcity service centre, vkia, jaipur.
The staff their did not cooperated. Even they did not attended the calls. The car was returned to me on 14.06.2020 at 5pm.
The reason of delay given was that "the spare was not available in the stock and was arranged from noida".
The vehicle was found scratched over front hood at the time of return back, the same was shown to the person who brought the vehicle for delivery.
The vehicle milometer shown only 15 km run but the fuel indicator shows that 04 coloumn petrol was used which is highly objectionable.
It is pertinent here to mention that the 2nd service of car was carried out at the same service station in jaipur (Rajasthan) on dt. 24-25, may 2020.
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I have first time sent my honda city car no RJ14CR3634 for servicing on dated 5th may 2022 to Pink City Motors Pvt Ltd, VKIA. When the driver took the the car he has pointed out /taken photos for scratches on the car. In evening when he delivered the car, one big scratch was seen. l immediately pointed out the same to driver as well as incharge for servicing Mr. Abhishek. He assured that this scratch was obtained during cleaning / washing of car and he will attained next day.
After my regular pursuance on every platform of pink city service center no action has been taken till date. Pl look into the matter n rectify the same immediately.

Tushar Agrawal

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