Honda Cars India Ltd. — poor build quality of the car honda jazz pe

Address:

Mumbai City, Maharashtra, 400059

My son has purchased a honda jazz during 2016 from linkway honda, mumbai. I had a peculiar problem of the rear mats getting wet during rainy days at mumbai. The rain water seeps through the door of the vehicle and on to the mat. The vehicle is hardly driven around and there is no chance that the outside stagnating water gets into the vehicle. When i took vehicle to the dealer today, they said some sealants at the bottom of the door has to be fixed and the repair cost is estimated to be rs8k. And i understand that there are so many vehicles with similar problems. Is this the way of your quality assurance given to the customers?

We buy a premium product thinking that we will not have these headaches.. Then what is the difference between an old fiat and your supremely built product of honda car... I fail to understand. None of my other cars have this sort of grave problem. What is your engineering team doing about this..

A leaking car is something very basic in building a car and am thoroughly disgusted with the build quality. Please let me know as to why i should not ask you to foot the bill which i have to unnecessarily pay.

Do not know whether this would elicit a reply.. But still i wanted to put my disappointment to you.. This leakage was there last year also but as i was in usa during this rainy period, it has not come to my notice. So within a year of purchase, you have a leaking car. Well done honda.. Superb manufacturing facilities you have.

As i form a miniscule percentage of persons, you may take this very lightly or may not care. As people are queued up for purchasing this product, the market might make you to gloss over this complaint. Please let me see how seriously you take this issue.

My car no.. Mh02dz7926. Chasis no makgk77bkf4004037