Honda Cars India Ltd. — power steering not working - honda mobilio

Address:

Murugesan Street, Chennai, Tamil Nadu, 600017

Dear sir
I am having honda mobilio bearing vehicle number tn09-bx-7183. Suddenly my power steering is not functioning and very difficult to maneuver the steering like manual one.
I gave the vehicle to sundaram honda on 24th june'2019. Unfortunately they do not have any spare controller or required part to diagnose the problem.
Service engineer from sundaram honda chennai says they need to wait for another honda mobilio customer to visit them for a service then they will use their vehicle part to fix in my car to find the fault. Doesn't sound good but fact remains the same. 4 days have passed, my vehicle is not touched due to no other mobilio vehicle has come for service or repair.in case, if they don't get another vehicle for a month or two then i cannot use the vehicle for two months and use uber or ola for my commute.
I am terribly disappointed how such two large organization can function without even having or given such spares and running service offices.
Now, i feel, it would be good to own maruthi brand vehicles for them to service faster and their parts will be available anywhere and they also ensure their service partners invest and keep some spares for them to find faults before they communicate customer about the issues.
Hope, you will take this complaint strongly in a right manner and do the needful for my vehicle to get repaired in a faster manner for me to use honda again.
With regards
Sampath thirumalai
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