Honda Cars India Ltd. — refusal by deccan honda pune to deliver car to me at my old booking rates

Address:Pune, Maharashtra

Dear sir, I have received your offer for the new honda city 2015 car for an amount of 11.75 lacs when i already have a booking of honda city 2014 which i have booked in october for an amount of 11.16 lacs and after making payment to you on the 28 january 2015. You have refused to deliver the car to me on the basis of the hike in car prices...you have not informed me about the hike in car price before i made the payment. You have accepted the previous price and generated receipts of the previous amount thereby accepting the price and your promise to deliver the car to me.I have been very considerate and paid up the full amount despite the car being of manufacturing date 2014 and upon taking delivery i am at a disadvantage of the car being of the previous year whereby i have to incur a deprecation of 10% on the car upon delivery. Your offer to me for the new 2015 car is not acceptable to me at the new rates when i already have a booking of October 4 2014 which your executive has failed to deliver and there was no communication from his side about payment and no follow up about the expected arrival dates of the car.I am attaching the documents of the follow up that i have done with your executive on email, phone, messages to which there were no replies regarding to hike in prices or communication so as to when the car will arrive. After this kind of experience with you i do not wish to enter into a new deal for the 2015 car at those prices.If you wish to honour your promise of delivering the car of 2014 to me you at the prices on which i have agreed to receive it.No consumer will buy an old 2014 model at 2015 rates.I do not wish to avail any accessories of your choice by paying you 2015 rates of the new honda city 2015 that being said 56000/- rupees more for honda city 2014 and taking accessories. Attaching the documents in the next email with the initial set of documents of the deal finalised with mr yogesh wagnwani
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information