[Resolved]  Honda Cars India Ltd. — Seat Belt - not going back to its original position

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Chennai, Tamil Nadu

Sir, I have purchased Honda City1.5V MT through your dealer - M/s Olympia Honda, Chennai, vide their Invoice No.000048/[protected] dt.08.06.2011. Its Chasis No.MAKGM253CBN210227, Engine No.L15A72223864 and Registration No.TN02AR5949. So far it was running without any complaints. Now, its Seat Belt (Driver Seat) is not functioning normally and very frequently, it is not going back to its original position after releasing and it lie down on the side of driver's seat. (Photo Proofs attached). It is not happening every time. But, happening more than 5 times in 10 times release. Due to this, whenever wearing Seat Belt next time, it get entangled with Dickey Release Hand bar available at right side of Driver Seat and Dickey gets automatically opened. Due to this every time, I have to get down and manually close the Dickey. I have reported this matter to your dealer - M/s Olympia Honda, Chennai, while the vehicle is given for routine service on 16.10.2014. But to my surprise, they have not accepted my complaint saying that photo proof is required to send to Honda Company. The Service Invoice No.SER-INV-DD[protected] dated 16.10.2014 from Olympia Honda, Chennai. Therefore, I have taken photographs through my Cellphone and attaching the same for your reference. Any further information is required, I am glad to provide you. I find that the malfunctioning of Seat Belt is a manufacturing defect, as I started using Seat Belt only after announcing recent regulations. Hope, you will address the issue at the earliest. Regards, V. Sadanandan Nair, Chennai. Mobile No.[protected]