Honda Cars India Ltd. — Service quality at M/s Grace Honda, Jamshedpur

Address:

832108

Today I have sent my Honda Amaze (JH05BR 1465) for servicing ( 2nd Free Service) by Pick up & drop (on payment) facility at 9.30 Am, I received my Car at 7.30 PM after follow-ups and surprise to see that the all glasses & mirrors are full of water spots, the "Service History Record" is kept blank, The Free Service coupon is not taken & kept blank.
I am in doubt that whether servicing is done or not. As per the checklist wheal rotation was to be done, which is not happened.

When I contacted the service engineer Mr.Jasbir, he simply advised me to send again for service which I will never do.

I can never forget the bad experience during the showroom delivery of this car on 1st Feb 17, even after making 100% payment on 30th Jan 2017.
The accessories were not fitted properly, The Seat Cover was short of length and was clipped badly, the washing was not properly done and black sopts were on the brand new car, the formalities of pooja etc were not done and after my complains the Key ring & folder for documents was given to me.

At least such service quality should not be expected fro Honda products.

Another important thing is that Rs.33, 450/- was billed to me towards "Registration & Road Taxes" where as I received message from RTO that Rs, 24, 609/- was deposited on 28.02.2017, then what about the differential money ?.

I inquired and not satisfied with the reply that the differential amount is towards agent charges.

Really I am helpless and realizing that did blunder by choosing the product.

Hope you will realize the problem and take action, so that people like me who is paying his hard earned money will not suffer.

Rgds,
Sriparash Mohanty
Jamshedpur, [protected]