Honda Cars India Ltd. — substandard service, harassment to customers /

Address:

Chennai, Tamil Nadu

Car amaze tn09 bx 6097. Capital honda, meenambakkam, chennai has asked the vehicle for periodical services and two times in the past, vehicle was given back without the rectifying the snags reported to them and water wash not done. However they charged for water wash and other services which they had not done. On 01/04/2019, i enquired for a new ignition key for the central locking. They instructed me at 1030 hrs to position the vehicle at 1130 hrs on the same daty. I promptly positioned my vehicle at 1130 hrs on 01/04/2019 but till 1400 hrs no one touched the vehicle/attended the vehicle. At the time of handing over they confirmed me the vehicle would be handed over told at 1500 hrs, but they made me to wait at capital honda, meenambakkam till 1645 hrs without lunch and suffered due to irresponsible and indifferent behaviour of the staff and the vehicle was given back in a shabby state. At the time i enquired on phone for the cost of key, they informed me that the key cost was ony rs 2700/ but the executive serviced it demanded rs 5100/ for the key alone and i paid the same.in this way the customers are harassed and sevices are found to be extremely poor and unsatisfactory.
And they donot care and they continue to harass the customers.