Honda Cars India Ltd. — suspension and brake issue

Address:

Faridabad, Haryana, 121006

I bought Honda Amaze V Cvt from Classic Honda, Faridabad on 6th April after taking a proper test drive.
However, when I started driving my car I found a coupt of problems in it. At first, the shockers are not at all smooth and a hard flat sound could be heard inside followed by a bounce, which is not at all comfortable for passengers. It can absorb small bumps but not speed breakers or a little big potholes.

Second issue that I experienced is the noise that brake shoes make while picking up from the drive mode. When you release the break slowly, the brake shoes makes a noise similar to what we hear when break shoes are dead and make hard noise. It looks very cheap that a brand new car is making such noise.

When I took the car to service center, they said this is common and such noise will always come as the car is accelerated in Drive mode. They even claimed that same brake noise will come in our costliest Accord as well and they can prove. I said forget accord, let us check your City and Civic. And as per my assumption there was no nice in both of them. Then they said their break shoe is better.

Surprisingly there was no such brake noise or shocker issue in the test drive car

So finally, they agreed that it is in all Amaze cars and they cannot do anything about it. There is no option left now, as the other new Amaze in the showroom also had same issues.

Now they have changed my cars shockers but still the issue pertains. The issue is with their suspension and brakes, as their technology is not compatible with these automatic cars.

Even Honda's customer relation managers inspected my car and said this is operational noise.

I have no option left now, so I am raising the complaint to consumer complaints.

I want a full refund of my car from them as I'm not at all happy with their car.
Or else if I sell this car outside, they have to bear the loss which incurs.

Looking forward to your help.

Regards,
Divesh
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