Honda Cars India Ltd. — Unethical business services by honda dealers in chennai (Capital honda)

Address:

Chennai, Tamil Nadu, 600027

I am one of the Victim of recent Chennai flood as my car submerged into the water. I had taken the car to Honda Authorized Service center ( Capital Honda) for repair and received a quote of 6, 00, 000 to repair the vehicle. These estimation are happening without inspecting vehicle on their working condition of it's parts I can easily prove it. ( I removed the battery ( brand new) from vehicle before it submerged into water and handed over the battery while delivered the vehicle but in the estimate they had included the battery). They classified A, B and C depending on water level and distributing the pre-pared standard estimate with 100 list of items to all depend on car model. The worst part is they are charging if the vehicle taken back without servicing with them which they mentioned as part of estimate and never told or mentioned when the Vehicle was dropped for service. Why they are charging for estimate when they have not investigated the vehicle for damage as they are only distributing standard list for all the customers. When people lost many valuables during the flood these kind o[censored]nethical business i would call as money looting from consumer like us. How will Honda ensure their dealers are doing ethical business in this country for their customers or Are there any involvement of Honda along with such dealers and looking out business opportunities by utilizing current situation in Chennai. What level of assurance Honda providing to their consumers in Chennai to get better post sales service from their dealers and helping community to overcome the current situation exists in Chennai.