Honda Cars India Ltd. — up78cd5657

Address:

Kanpur, Uttar Pradesh, 208001

Dear sir
I thank you very much for your kind cooperation, i got my car seat frame changed by smart cars ltd on 21/12/17
Kindly confirm weather this defect was covered under warranty/extended warranty or not, if yes then why it was not replaced when it was first noticed during service, after my complaint my driver was told by service person that i have to pay rs 7000 for replacement as this defect is not covered under warranty/extended warranty, which i was reluctant to pay i got the frame welded on 4/12/17 from smart motors vide bill no. Sr[protected] under the head sublet work for paint repairs.
As the bill was paid by the driver i noticed this defiency later.
I request you to personally look into this matter and reply me directly as i have lost my trust in smart motors
With regards
Anand kedia