Address: | Meerut, Uttar Pradesh, 250002 |
Website: | Platinum Honda Meerut |
Hi
This is a case of Clear cheating by the Honda Dealership staff at meerut i.e Platinum Honda Meerut. I purchased Honda Amaze from Platinum Honda Meerut on 28.10.2016.
I had to apply for bank loan so I went to Platinum Honda in the Month of october 2016 and collected the quotation of the finalized Model by me as per my budget at that time 0 debt insurance FOC offer was going on as per the sales executive. The same got mentioned in my quotation given by the sales executive.
By the same quotation I applied for bank loan and the same got approved and for booking and delivery of the Car i was not able to go so i sent my wife for doing the needful.
First wrong thing no one from honda bothered to call me and confirm that do we give delivery to your wife.
Second when as per the quotation everything was finalized than considering all the documents accordingly my wife was told to sign here and there and she signed. Now on 25.02.2017 while driving the car the car gets hit by a big stone under and the oil chamber got bursted and the engine got seized
now when the vehicle comes to Platinum for the work than we got to know that we have been given normal third party insurance in which so many things are not covered where in as per the quotation we were suppose to get 0 debt insurance.
Now we have been told by the service manager the approx expenses on the car will come to 2 Plus lakh rupees.
just for saving merely 5000 rupees the staff gave me wrong policy as that was on FOC and now when i am chasing the Honda Car India company they are also not agreeing to this and taking the side of the dealership.
The car is lying in the service centre since 26.02.2017 and I am chasing since than and asking for the solution from the company but no one is helping and giving the solution.
As per the GM Of dealership Mr. Kapil Quotation does not have any value and only consider the sales contract which is not signed by me and my wife signed that trusted the brand and the commitments.
I am getting suffered monetorily, paying my installments without the car is being with me and suffering losses due to non availability of that vehicle and also stressed mentally so much i even can, t tell.
Finally i thought to write and ask Please suggest what to do in this case now . Whom to approach who will help me out in this case.
Please help
Sumit Madan
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