Honda Cars India Ltd. — wrv digipad

Address:Pune, Maharashtra, 411045

In the age of android auto and apple carplay, honda has cheated its customers of wr-v and city 2017 onwards models with the crappy digipad. They claimed it to be the next gen infotainment system, but the truth is it is a shabby old system running extremely low version of android and the performance is extremely bad.

To highlight a few:
1. The system behaves irratically where a lot of times music starts playing even when the system's warning message is not closed
2. If a call comes while the startup warning message is still on, the system goes into a phone dialer mode and one cannot use the digipad unless they shut ignition off and restart the system
3. Bluetooth connectivity is inconsistent and sometimes fails to connect even after multiple tries
4. System hangs a lot of times
5. Maps is old mapmyindia map which hasn't got any upgrades in the past 10 months since i purchased my vehicle and doesn't show proper routes or location - locations difficult to find, traffic updates not real, sometimes takes into one-ways which creates problems for drivers with local traffic authorities

Honda has been blind to all customer woes and complaining to service centers do no help as they only do a hard-reset to the system.

Honda should either refund customer money equivalent to what they charge for new digipad or replace this with a more updated system that supports latest technologies.
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Honda Cars India customer support has been notified about the posted complaint.
Jul 31, 2018
Updated by Devesh Jagatram
Also to add to the above issues, Honda deceived its customers with MirrorLink as an alternative to Android Auto and Apple Car Play, whereas the matter of fact is that MirrorLink is an obsolete technology that is not supported by most modern as well as basic phones. It is nowhere even close to an alternative to the technologies like Android Auto and Apple Car Play,
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