Honda — Complaint about road side assistance

Address:

Aryodaya Honda, Amravati Road Nagpur, Maharashtra

My Honda City car bearing registration number MH31 DV 6782 faced a breakdown on a road side this evening. The reason was battery failure. When I contacted Aryodaya Honda, Amravati Road, Nagpur for help, the service advisor expressed his inability to assist citing the reason that maximum staff members were attending a camp in Yavatmal. I had to arrange a mechanic and get the battery replaced. I faced lot of difficulties in doing all this. My question is that what is the use of your big name if your people can't help in the time of breakdown ? Why should I purchase a Honda car in future again when your service is so frustrating ?