Honda — Complaint of body shop and mechanical work of Axon Honda Ghaziabad

Dear concern,

I am the owner of Honda City, UP14CY0078 for last 5 years.
All the services of my car are on time in axon honda only.
Not a single work from outside.

I left my accidental car in body shop, Axon Honda Ghaziabad, on[protected] and received on[protected] after a long period of time. Today when I was driving my car a heavy noise started coming from backside of the car.
When I called up Mr. Sachin in service dept of Axon Honda. He asked me to come to service center.
I went to the service center no one entertained me at all, all the service exicutive were busy. Then Again I called up sachin. He didn't come out from his cabin and told me to wait. After requesting many times a mechanic come and toke a test drive. He told me that barrings of both front wheel and one rear wheel is damaged. I asked Ms.Sachin to seek into the problem. He clearly denied to listen me up. He said that I only see body works and asked me to meet body shop manager. I went to body shop manager and told him everything. He also denied to help me up. Both sachin and body shop manager started to point out my fault as such I'm the culprit. They started to say that sir it's your fault. U doesn't check the car when u came for pick up.
I am civilian not a mechanic of cars how I can check what's the problem.
I gave my car for full rectification.
But nothing is perfectly done.
° AC is not working
° Car gives lots of vibration when high throttle is provided
° Noise coming from car
And some Others issues are also in my car.

This is not first time when I am not satisfied the work done but I never complained.

I am a business man and I know the value of customer but today I realized there is no value of the customer in Honda.

I request you to please look into the matter and resolve my issues.

If no action will be take from your side then I promise you that I will never use Honda and never recommand to others.

Regards:
Avanish Dagur
CEO and Director
Annex hygiene services pvt Ltd
[protected]